Frequently Asked Questions

Orders are usually processed within 1–2 business days. Delivery times vary depending on your location, but most orders arrive within 3–7 business days.

Yes, we ship worldwide! Rates and delivery times depend on your country. You’ll see all available options at checkout.

Yes, if your order hasn’t shipped yet. Please contact us right away to update your address. Once shipped, you may need to adjust details directly with the carrier.

Absolutely! Once your order ships, we’ll email you a tracking link so you can follow your delivery in real time.

Many of our drink bases and boba pearls are vegan-friendly. Check the product description for details on each item.

Yes, most of our products are gluten-free. Any exceptions are clearly marked on the packaging.

Yes! Our flavors are crafted with genuine juice for a natural and refreshing taste.

Keep unopened items in a cool, dry place. Once opened, refrigerate and consume within the recommended timeframe listed on the package.

We accept major credit cards, PayPal, Apple Pay, Google Pay, and store gift cards.

Your local currency usually displays automatically, and you’ll see all available options at checkout.

Yes! Our digital gift cards make the perfect present and are delivered instantly by email.

Only one discount code can be applied per order, but you can use a gift card alongside a discount code.

If your order arrives damaged or incorrect, contact us within 7 days, and we’ll make it right. For health and safety reasons, opened food items cannot be returned.

You can reach us anytime through our [Contact Us] page or by email. Our support team replies within 24 hours.

Yes, if your order hasn’t shipped yet. Reach out as soon as possible, and we’ll do our best to help.

Check our full FAQ page, blog for tips, or contact us directly. We’re always happy to help!